Updated 13 May 2024

Mas Money Application is developed by Vitsoft Pvt Ltd, a company incorporated under the Companies Act, 1956 with its registered office in Tiliyapur cb Ganj Bareilly UP 243001. This Policy describes how Mas Money Digital Finance Pvt Ltd and its Affiliates/Entities/Subsidiaries/Associates including but not limited to Mas Money, Mas Money Insurance Broking Services, Mas Money (collectively “Mas Money, we, our, us” as the context may require) collect, store, use and otherwise process your Personal Information through Mas Money website, Mas Money Application, m-site, chatbot, notifications or any other medium used by Mas Money to provide its services to you (hereinafter referred to as the “Platform”). By downloading and using Mas Money, visiting the Mas Money website, providing your information or availing our product/services, you expressly agree to be bound by this Privacy Policy (“Policy”) and the applicable service/product terms and conditions. We value the trust you place in us and respect your privacy, maintaining the highest standards for secure transactions and protection of your personal information.

This Privacy Policy is published and shall be construed in accordance with the provisions of Indian laws and regulations including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, the Aadhaar Act, 2016 and its Amendments, including the Aadhaar Regulations; that require publishing of the privacy policy for collection, use, storage, transfer, disclosure of Personal Information. Personal Information means and includes all information that can be linked to a specific individual and also includes Sensitive Personal Information (all Personal Information which requires heightened data protection measures due to its sensitive and personal nature), both, hereinafter referred to as “Personal Information”, excluding any information that is freely available or accessible in public domain. Please note, we do not offer any product/service under our Platform outside India. If you do not agree with this Privacy Policy, please do not use or access our Platform.

Information Collection

We may collect your Personal Information when you use our services or Platform or otherwise interact with us during the course of our relationship. We collect Personal Information which is relevant and absolutely necessary for providing the services requested by you and to continually improve the Mas Money.

Personal and Sensitive Personal Information collected includes but not limited to:

Types of Information Collected

• Personal details (e.g. name, contact details including, residential address, date of birth, user photo, documents such as identity card / passport details / Aadhaar details / PAN / Voter ID / driving license, and/or education details) provided by you to us to avail various products/services from us.
• PAN card number, KYC related information such as videos or other online/ offline verification documents as mandated by relevant regulatory authorities, your business-related information.
• Aadhaar information including Aadhaar number or Virtual ID for the purposes of e-KYC authentication with the Unique Identification Authority of India (UIDAI). Note that submission of Aadhaar information is not mandatory for e-KYC authentication, you can also use other types of information, such as your PAN or GST number.
• Images of documents/ photos required to avail any of our products/services.
• OTP sent to you by your bank or Mas Money.
• Balance, transaction history and value, bank account details, wallet balance, investment details and transactions, service or transaction related communication, part of your card details for smooth transaction using Mas Money or any of the services.
• Your device details such as device identifier, internet bandwidth, mobile device model, browser plug-ins, and cookies or similar technologies that may identify your browser/Mas MoneyApplication and plug-ins, and time spent, IP address and location.

Information may be collected at various stages of your usage of the Mas Money Platform such as:

Stages of Information Collection

• Access to your mobile camera device for the functioning of many in-app functionalities for recording video including, but not limited to video KYC process and scan & pay etc.
• Third-party vendors will require images and documents to get their KYC completed.
• User Self Picture selfie {Photo} image is Required For the purpose of KYC and to Display in Dashboard. This Picture/Image Can Be shared with Government Authorities and KYC Service Providers just like NSDL, UTI, UIDIA. It is taken as per the Indian government compliance for the photo of the user of the services taken on the app.
• Visiting Mas Money Platform, registering on the Platform as an “user” or “merchant” or any other relationship that may be governed by terms and conditions listed on Mas Money Platform.
• Transacting or attempting to transact on Mas Money Platform.
• Accessing links, e-mails, chat conversations, feedbacks, notifications sent or owned by Mas Money Platform and if you opt to participate in our occasional surveys.

Third-Party Information

We and our service providers or business partners may also collect your Personal Information from third parties or information made publicly available including but not limited to:

• Financial history and other information for the purpose of verifying and authenticating an investment transaction request you place with us to prevent suspicious transactions, or to comply with court judgements and bankruptcies, from credit reference and fraud prevention agencies.
• Vehicle-related information when you opt for vehicle insurance.
• Your resume, your past employment and educational qualification for background checks and verifications, through online or offline databases that are otherwise legitimately obtained in case you apply for employment opportunities with Mas Money.
• Your demographic and photo information including but not limited to Aadhaar number, address, gender, and date of birth as a response received from UIDAI upon successful Aadhaar e-KYC.

Your Consent

We process your Personal Information with consent. By using the Mas Money Platform or services and/or by providing your Personal Information, you consent to the processing of your Personal Information by Mas Money in accordance with this Privacy Policy. If you disclose to us any Personal Information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

Choice/Opt-out

We provide all users with the opportunity to opt-out of receiving any of our services or non-essential (promotional, marketing-related) communications from us, after setting up an account. If you want to remove your contact information from all our lists and newsletters or discontinue any of our services, please click on the unsubscribe button on the emailers.

Personal Information Access/Rectification and Consent

You can access and review your Personal Information shared by you by placing a request with us. In addition, you may at any time revoke consent given to us to store your e-KYC information, collected as part of the Aadhaar-based e-KYC process. Upon such revocation, you may lose access to services that were availed on the basis of the consent provided. In some cases, we may continue to retain your information as per the ‘Storage and Retention’ section of this Policy.

To raise any of the above requests, you may write to us using the contact information provided under the ‘Contact Us’ section of this Policy.

Children Information

We do not knowingly solicit or collect Personal Information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18 years, then you must use the Platform or services under the supervision of your parent, legal guardian, or any responsible adult.

Changes to Policy

Since our business changes constantly, so will our policies. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this Privacy Policy at any time without any prior written notice to you. We may, however, reasonably endeavour to notify you of the changes, it is your responsibility to review the Privacy Policy periodically for updates/changes. Your continued use of our services/Platform, following the posting of changes will mean that you accept and agree to the revisions. We will never make changes to policies in order to make it less protective of Personal Information already shared by you.

Contact Us

In case you have any questions, concerns, or complaints regarding the processing of your Personal Information or this Privacy Policy you may write to Mas Money’s Privacy Officer using this link www.masmoney.com We are committed to answering your questions within a reasonable time limit. Any delay in the resolution time shall be proactively communicated to you.